Terms

Learn Manchester provides professional training in Sage products as noted on this website.

Learn Manchester trainers have completed official certified Sage training courses at Sage HQ in Manchester. As Sage software is a complex and highly scalable system, it should be pointed out that Learn Manchester and our trainers do not guarantee to know answers to all solutions that the client needs.

Our courses are based on, unless otherwise stated, basic sage knowledge to provide the client with a general working knowledge.Sage do however, provide paid technical support and we recommend that all our clients should use this service. This is available from Learn Manchester.

Installation

Learn Manchester cannot be held responsible for the following occurrences:

Loss of data to any clients system due to personal error, age of the system, its operating system, Random access memory (RAM) lack of, including back up of sage information or data during installation of, or upgrading of any sage software product.

Security

We reserve the right to refuse or terminate training before and during training if the trainer (s) has specific concerns about their personal security or safety. Learn Manchester reserves the right to charge a cancellation fee in such cases.

Learn Manchester for security reasons will only deal or provide training with businesses that provide proof of company name, address, company number and checkable client name contact information.

We reserve the right to refuse training to businesses where contact information provided does not tally with information from company’s house or respective web facilities needed to check and verify company information.

Cancellation

All training courses can be cancelled without charge if written confirmation is received 10 working days before.

5 working days will incur 50% of the total amount quoted.
Less than 5 working days notice will incur the total charge quoted.
Please note that any software purchased or ordered will not be subject to cancellation fees.
There will also be no charges levied to the client when the client re-schedules the training dates.

Payment software / training

Please note all invoices for training and sage software (any software) are due on receipt of the invoice and are based on 7 days (no exclusions will be allowed unless pre-agreed with Learn Manchester)

Training is provided on a one to one basis only and is based purely on the individuals who have booked with Learn Manchester. we do not allow any other person or persons to “sit in” on any training session unless it has been pre-agreed by the trainer concerned. All employers who wish to ask questions on any given Sage subject can ask the trainer after the training has finished or e-mail us with the questions before the training session begins

Please ring our sales team on 0161 818 2139 for further details.